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What to Do If Face ID and Password Is Missing from Settings

Apple introduced Face ID and the lock screen passcode to protect your data on iPhones. As security measures, you can only access your device after scanning your face or entering your passcode. Once you get a compatible iPhone, you can set up Face ID and a passcode and change them. However, the option may be unavailable or missing in Settings. This article explains what to do if the Face ID and Password option is missing from Settings.

Part 1: What Does Face ID and Passcode Missing Mean

Normally, you can find the Face ID and Passcode option in the Settings app on your iPhone, which is right below Siri & Search. Nevertheless, the option disappears or becomes hidden. Generally speaking, Apple won't move or change the Face ID & Passcode option.

This problem usually occurs when you accidentally or intentionally set up Screen Time Restrictions. Moreover, software glitches may lead to the problem. Anyway, this problem is caused by incorrect settings and software bugs.

Part 2: What to Do If the Face ID and Passcode Option Is Missing

Solution 1: Allow Passcode Changes

As mentioned previously, the Face ID and Passcode option is missing from Settings on an iPhone because of Restrictions. To fix this problem and restore the option, enable passcode changing.

Passcode Changes

Step 1. Open the Settings app on your iPhone.

Step 2. Go to Screen Time and enter your Screen Time passcode.

Tip: If you forgot your Screen Time passcode, you have to reset it with your Apple ID password first.

Step 3. Choose Content & Privacy Restrictions.

Step 4. Locate the ALLOW CHANGES section and tap Passcode Changes.

Step 5. Ensure that this is set to Allow.

Solution 2: Turn off Restrictions

Another way to restore the missing Face ID and Passcode option is to completely turn off Restrictions on your device. This way requires your Screen Time passcode. Moreover, it will disable all restrictions.

Disable Restrictions

Step 1. Go to Screen Time in your Settings app.

Step 2. Enter your Screen Time passcode.

Step 3. Choose the Content & Privacy Restrictions option.

Step 4. Next, toggle off Content & Privacy Restrictions.

Solution 3: Restart iPhone

As a basic troubleshooting approach, restarting the iPhone can fix a wide range of software glitches, such as missing Face ID and Passcode settings. This solution closes all background apps, including the Settings app.

Restart iPhone

Step 1. Press and hold one of the Volume buttons + Side button until the power-off screen appears.

Step 2. Move the slider to shut down your iPhone.

Step 3. A few minutes later, hold down the Side button until you see the Apple logo.

Step 4. Next, open the Settings app to check if the option reappears.

Solution 4: Reset All Settings

If the Face ID and Passcode option is missing in your Settings app, you can reset it. The Reset All Settings feature restores all settings to factory defaults and returns the Face ID and Passcode options.

Reset All Settings

Step 1. Run your Settings app from the home screen.

Step 2. Go to General, Transfer or Reset iPhone, and Reset.

Step 3. Choose Reset All Settings.

Step 4. Enter your iPhone passcode.

Step 5. Next, tap Reset All Settings to confirm it.

Step 6. When it is done, go back to the Settings app and check if the Face ID and Passcode option appears.

Part 3: One-stop Solution to Fix Face ID and Passcode Missing

After performing the common solutions above, the missing Face ID and Passcode should be back in your Settings app. If not, you will need a powerful iOS unlocking tool, such as Apeaksoft iFoneKit iOS Unlocker. It is able to remove the malfunctioning Face ID and Passcode option.

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iFoneKit

How to Fix Face ID and Passcode Missing on Your iPhone

Step 1. Install iFoneKit

Run the iPhone unlocking software after you install it on your PC. There is another version for macOS 10.7 and above. Choose the Unlock iOS Screen mode to continue.

Wipe Passcode

Step 2. Link to your iPhone

Link your iPhone to your PC with a Lightning cable. Once the software detects your device, it will read and load your device information. Click the Start Now button to download the firmware.

Start Now

Step 3. Remove Face ID and passcode

After downloading, click the OK button on the confirmation dialog. Hit the Confirm Again button to verify the firmware. Then, the software will start removing your Face ID and passcode.

Unlock iOS Screen Successfully

Conclusion

Now, you should understand what to do if the Face ID and Passcode settings are missing. You can follow our solutions to resolve the issue and restore this option in your Settings app. Apeaksoft iFoneKit iOS Unlocker is able to remove your Face ID and passcode from your iOS device.

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Unlock all types of iOS passwords from iPhone, iPad and iPod.

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George Connor
George Connor

Expertise: iOS Problems · Mind Map · Change Location · Unlock iOS

George Connor is an editor at Apeaksoft specializing in iOS troubleshooting and device management tools. He has experience testing various iOS utilities. He writes tutorials on fixing iOS issues, unlocking devices, and managing location settings.