Solve the Problem iPhone Not Receiving Texts and Messages

Today, we have more ways to communicate with friends and family than ever. And as social media and instant communication apps rise, many experts predict that text messages would disappear; however, according to our new survey, the SMS usage is increasing, partly because it is still the most non-disturbing way to communicate with others. Plus, Apple introduced emoji continuously, which is another reason why people prefer to send texts.

Recently, some people reported that iPhone is not receiving texts. More importantly, people may miss important information when this problem happens. Therefore, we are going to show you how to fix iPhone not receiving texts.

iPhone Not Receiving Texts

Tip 1: A fast solution to fix "iPhone not receiving texts" issue

The easiest way to fix iPhone not receive texts is Apeaksoft iOS System Recovery. Its main features include:

iOS System Recovery

  • Diagnose what cause iPhone not receiving SMS using advanced technology.
  • Fix a variety of iPhone problems in one click.
  • Not damage current data during fixing iPhone issues.
  • Get your iPhone working normally in Recovery mode and DFU mode.
  • Support all iPhone models, like iPhone 15/14/13/12/11/XS/XR/X/8/7/6, etc.
  • Compatible with Windows 11/10/8/8.1/7/XP and Mac OS.
Download for WinDownload for Mac

In a word, it is the easiest way to fix iPhone not receiving texts.

Step 1. Install the easiest iPhone recovery tool

Download and install the latest version of iOS System Recovery to your computer. Plug your iPhone to your computer using the lightning cord and launch the program.

iOS System Recovery

Step 2. Put your iPhone to DFU mode

Click the "Start" button to diagnose why iPhone not receiving texts. Then click the "Question" button and follow the guides to boot your iPhone to DFU mode.

Put iPhone into DFU Mode

Step 3. Fix iPhone not receiving SMS

When you are taken to the info window, select your iPhone model, and hit the "Download" button to get the necessary firmware. Then the program will fix your device automatically.


Tip 2: Fix "iPhone not receiving texts" problem by checking network connection

When the problem that iPhone is not receiving texts appears, you should check the network connection on your device. The wireless connections usually display on top of the screen. If you cannot see the wireless connection or there is a warning mark on the connection, you may place your device in service-dead zone.

Network connection is necessary to use on many iPhone features, like iCloud backup, iPhone sending messages, etc.

So this way is also the solution when your iPhone will not back up to iCloud, iPhone fails to send iMessages, or text messages, etc.

Tip: Try to contact another phone number, maybe the sender smartphone is broken, but not yours.

iPhone not Receiving Texts

Tip 3: Fix "iPhone not receiving texts" problem by restarting iPhone

Though restarting iPhone is simple, it is able to troubleshoot effectively when iPhone not receiving texts.

Step 1. Remove unnecessary accessories from your iPhone. Then press the button combination to restart your iPhone.

iPhone 8 or later: press and release the "Volume Up" button quickly, repeat the operation on the "Volume Down" button, press the "Side" button until you see Apple logo on screen.

iPhone 7/7 Plus: the hardware button combination is the "Side" and "Volume Down" buttons.

iPhone 6s/6 and earlier: hold the "Side" and "Home" buttons for a while until Apple logo appears on your screen.

Step 2. Log in your iPhone with your password after startup.

Restart iPhone

Tip 4: Fix "iPhone not receiving texts" issue by turning off LTE

Some wireless carriers are expanding the LTE coverage, and if you are in the area where your LTE is not deployed, your iPhone not receiving text. The solution is to turn LTE off.

Step 1. Start the Settings app from your home screen.

Step 2. Go to "Cellular" > "LTE" and select "Data Only" or "Off".

Step 3. Restart your iPhone and try receiving SMS again.

Disable LTE

Tip 5: Fix "iPhone not receiving texts" problem by resetting Network Settings

Another way to fix iPhone not receiving text is to reset network settings

Step 1. Open your iPhone "Settings" app, and navigate to "General" > "Reset", and touch on the "Reset Network Settings" option.

Step 2. Enter your passcode to confirm you are the owner and tap "Reset Network Settings" again to start it.

Step 3. Finally, reboot your iPhone and the text should work normally.

Reset Network Settings

Tip 6: Fix "iPhone not receiving texts" problem by turning on/off iMessage

If the problem of iPhone not receiving texts persists, you can try to re-enable your iMessage.

Step 1. Open "Settings" > "Messages" successively.

Step 2. Toggle the switch to turn iMessage off. Waiting for a few seconds, turn on iMessage again.

Step 3. Send and receive texts to check if the problem is resolved.

Turn off iMessage

Tip 7: Fix "iPhone not receiving texts" problem through a factory reset

If the solutions above are invalid, you have to perform more drastic command, restore your iPhone to factory settings. It is effective troubleshooting, but current data on your iPhone will be erased, so you'd better back up your device with iTunes or iCloud.

Step 1. Run the "Settings" app from home screen, head to "General" > "Reset" and tap "Reset All Content and Settings". Enter your PIN code and confirm reset to start the process.

Step 2. When it is complete, wait for iPhone to start up and show the welcome screen. Then pick "Set Up Your Device" and then restore your device from iCloud or iTunes backup.

Step 3. After restore, you can try the texting feature on your device to check if it works fine.

Factory Reset

Tip 8: Contact Apple Support or go to Apple retail store

Though rare, hardware damage or software bugs could lead to your iPhone not receiving texts as well. Apple has an excellent team to provide helps at any time. So, when you encounter a problem cannot resolve by your own, feel free to contact Apple Support (

Moreover, AppleCare is Apple's brand name for extended warranty and technical support plans. If you have purchased AppleCare or AppleCare +, you can contact Apple's technical support team.

Another place to repair your iPhone hardware is Apple Store. You can take your iPhone to the nearest Apple Store, or call 1-800-MY-APPLE to set up a mail-in repair service.

Contact Apple Support


iPhone tend to malfunction from time to time, though it is believed the best smartphone brand. iPhone not receiving texts is one of the most common problems on device. When it happens to your iPhone, you can follow the guides in this tutorial to fix it easily. If it is the software that causes iPhone not receiving texts, we suggest you to try Apeaksoft iOS System Recovery, which is the easiest way to solve iPhone malfunctions.

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