The voicemail has become a standard feature on iPhones since it has been widely used among users. You can check your voicemail without wasting time. However, some users reported that the iPhone voicemail was not working. That is a big challenge, and essential information may be missed. The good news is that software glitches cause the problem. Plus, this article helps you get rid of the problem and allows you to use voicemail on your device again as usual.

Part 1: Why iPhone Voicemail Not Working

In most cases, iPhone voicemail is not working due to the malfunctioning of the cellular network that you are using. Other causes include software glitches, outdated carrier settings, and more.

Part 2: How to Fix Voicemail Not Working on iPhone

Fix 1: Set up Voicemail

If voicemail is not working on your iPhone, the first thing you should do is set up the feature correctly. Chances are that some settings are changed accidentally. That leads to voicemail stops working.

Step 1. Open the Phone app on your iPhone and go to the Voicemail tab.

Step 2. Tap the Set Up Now button.

Step 3. Then create a password for voicemail.

Step 4. Select the Default greeting or a Custom greeting and tap Done.

Step 5. Run the Settings app from your home screen.

Step 6. Go to the Phone tab and tap Wi-Fi Calling.

Step 7. Toggle on Wi-Fi calling on This iPhone, and tap Enable.

Fix 2: Force Quit Phone App

Sometimes, simply quitting your Phone app can fix your iPhone voicemail not working. That can clear caches of the Phone app. Then, you can receive and send voicemail on your device again.

Step 1. Open the App Switcher on your iPhone:

On an iPhone with Face ID, swipe up from the bottom of your screen and hold.

On an iPhone with a Home button, double-tap the Home button.

Step 2. Swipe left and right to locate the Phone app.

Step 3. Touch the app and swipe upward to force quit it.

Step 4. A few seconds later, open the Phone app again and go to the Voicemail tab to use your voicemail.

Fix 3: Empty Voicemail Box

Another factor that leads to iPhone voicemail not working is your box gets too full. As a result, your device stops receiving voicemails. Although iPhone storage become larger and larger, voicemail storage is still limited.

Step 1. Run your Phone app and go to the Voicemail tab.

Step 2. Tap the Edit button at the top right corner.

Step 3. Select all useless entries and tap the Delete button at the bottom.

Fix 4: Update Carrier

The outdated carrier settings are another reason why voicemail is not working on your iPhone. By default, iOS automatically installs updates for carrier settings. If not, you have to update it manually.

Step 1. Run your Settings app.

Step 2. Go to the General tab and tap About to check your carrier settings.

Step 3. If your carrier requests an update, tap the Update button.

Fix 5: Turn off Call Forwarding

The call forwarding feature prevents your calls from going to voicemail on your iPhone. If your iPhone voicemail stops working suddenly, make sure to turn off Call Forwarding on your device.

Step 1. Run the Settings app on your iPhone.

Step 2. Go to the Phone tab and tap Call Forwarding.

Step 3. Toggle off Call Forwarding.

Fix 6: Reset Network Settings

Improper network settings may be responsible for iPhone voicemail not working. You can completely reset the network settings on your device and set voicemail settings again to fix this problem.

Step 1. Start your Settings app.

Step 2. Go to General and tap Transfer or Reset iPhone.

Step 3. Tap Reset and choose Reset Network Settings.

Step 4. Hit Reset Network Settings on the alert box and enter your iPhone passcode.

Fix 7: Update Software

Outdated software can lead to various problems, including voicemail not working on iPhones. Therefore, you’d better keep your iPhone up to date and use voicemail on your device normally.

Step 1. Go to General in your Settings app.

Step 2. Tap Software Update to search for iOS updates.

Step 3. If an update is available, tap Download and Install.

Step 4. Follow the onscreen instructions to update your software.

Part 3: One-stop Solution to Fix iPhone Voicemail Not Working

If you have performed the common fixes but your iPhone voicemail is still not working, you’d better try Apeaksoft iOS System Recovery. It can detect software glitches on your device automatically and fix them easily. Moreover, it is simple to use without the technical skill required.

How to Fix iPhone Voicemail Not Working

Step 1. Install iOS System Recovery

Launch the best iOS repairing tool after installing it on your computer. It is available on Windows 11/10/8/7/XP/Vista and Mac OS X 10.7 or above. Connect your iPhone to your computer with a Lightning cable. Choose iOS System Recovery and click Start to detect software issues.

Step 2. Choose a mode

Press Free Quick Fix to solve normal problems. If it doesn’t fix your issue, click Fix, select Standard Mode or Advanced Mode, and click Confirm. Note that the Advanced Mode will factory reset your device.

Step 3. Fix iPhone voicemail not working

Check your device information and download the desired version of the system. Then, click the Next button to begin fixing the voicemail not working on your iPhone.

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