What to Do When iPhone Keeps Crashing with or without iTunes

When Apple released iPhone X in 2017, it rolled out iOS 11 as well. Many people immediately update software once it released. Unfortunately, some of people do not enjoy the amazing new features of iOS 11, but lead to their iPhone keeps crashing. Actually, this problem is not new for iPhone users, and many problems could lead to iPhone keeps crashing. It is annoying considering we cannot do anything without our smartphone. Of course, you can go to Apple Store and ask technology supporters to fix this problem. But what about trying our solutions first? It will save you a lot of time and resolve this issue effectively.

Iphone Keeps Crashing

Part 1: What is "iPhone crash"

General speaking, there are two kinds of situations that iPhone keeps crashing, system crash and app crash. iPhone keeping crash means any time when you access your iPhone it is crashing immediately or a while later, or when you open a certain app, it crashes and does not work normally.

No matter which problem you are facing, you cannot access your iPhone and use its advanced technology.

Part 2: iPhone keeps crashing? How to fix

In this part, we will tell you multiple solutions to fix the problem of iPhone keeping crash. Apeaksoft iOS System Recovery should be the best program you need to take into consideration.

Solution 1: Resolve iPhone keeps crashing using iOS System Recovery

Apeaksoft iOS System Recovery is a simple tool to fix various iPhone problems, including iPhone keeping crashing.

Step 1. Install iOS System Recovery to your computer

Download and install the latest version of iPhone system recovery tool to your computer. Connect your iPhone to the computer with Lightning cable and launch the program.

Check IOS Info

Step 2. Turn your iPhone to DFU mode

Click the "Start" button when it detects your iPhone. Then press the "Question" button and follow the onscreen instructions to turn the iPhone to DFU mode.

Into Dfu

Step 3. Fix iPhone keeping crash

Confirm your iPhone model and other info; then click the "Download" button to download firmware. When it is done, the program will fix your iPhone device automatically.


Solution 2: Soft reset iPhone

Step 1: Press and hold down both the "Side" and the "Home" buttons on iPhone 6s and earlier. For iPhone 7 and later, you need to press the "Side" and "Volume Down" buttons simultaneously.

Step 2: When you see Apple logo appears on your screen, release the buttons and access your iPhone with PIN code.

Soft Reset iPhone

Solution 3: Clean up iPhone

iOS needs some space to run normally, and when there is no enough space, your iPhone keeps crashing constantly. To free up space, you can try the tips below:

1. Delete useless apps from your iPhone.

2. Offload background apps. Switch to multitasking screen by Home button or gesture command. And close apps running in background.

3. Manage storage and delete cache data. Go to "Settings" > "General" > "Usage" > "Manage Storage" and look at the storage usage. Then go to each app and erase cache data.

Manage Storage

Solution 4: Restore iPhone

Step 1: Link your iPhone keeping crash into your computer and open the latest version of iTunes.

Step 2: When your iPhone is detected, click the "Device" button and go to "Summary" tab.

Step 3: Click the "Restore iPhone" button to start troubleshooting.

Itunes Restore Iphone

Solution 5: Factory reset iPhone

If you can access your iPhone, factory reset is another way to get rid of iPhone keeping crash.

Step 1: Open the "Settings" app, go to "General" > "Reset" and tap "Erase All Content and Settings" option.

Step 2: WIf prompt, enter your PIN passcode and tap "Erase iPhone" again to confirm it.

Step 3: When the process is complete, the problem of iPhone keeping crash will not happen again.

Factory Reset iPhone

Part 3: How to fix iPhone app crash

If an app keeps crash on your iPhone, you cannot access or use the features in the app. There are several solutions to fix this problem easily.

Solution 1: Restart iPhone

Step 1: Press and hold the Side button, also called Power or "Sleep/Wake" button, until you see the power off screen.

Step 2: Move the switch from left to right to shut down your iPhone.

Step 3: Wait for the screen to complete black. Press the "Side" button again to power your iPhone back on. Try the crashed app again to check whether to get rid of iPhone keeping crashing.

Restart iPhone

Solution 2: Restart crashed app

Step 1: To restart an app, double press the "Home" button or use the gesture command to evoke the multitasking screen.

Step 2: Scroll left and right to find out the crashed app, and then swipe it upward to close it completely.

Step 3: Then open the app from your main screen to see if the iPhone keeping crash issue disappears.

Restart Crashed App

Solution 3: Reinstall app

If an app keeps crashing and is not very important, why not try to remove it from your iPhone. Then it will never bother you again.

Step 1: Tap on any app on home screen for a few seconds until the editing mode is enabled.

Step 2: Touch the little “Delete” button on left shoulder of the crashed app.

Step 3: Finally, on the confirmation dialog, tap “Delete” to uninstall the crashed app immediately.

Reading more: Backup iPhone apps.

Uninstall Apps from iPhone

Solution 4: Update apps

Many iPhone users did not enable the automatic update feature. The result is that you have to install the update for apps manually. Because developers usually fix various bugs in update, including iPhone app keeps crashing.

Step 1: Open the App Store app and go to the "Updates" screen.

Step 2: Tap the "Update" button next to crashed app to install it manually.

Step 3: To turn on the automatic update feature, go to "Settings" > "iTunes & App Store" and enable the "Updates" option.

Update Apps

Solution 5: Update software

Another solution to fix iPhone keeping crash is to install the latest update of iOS to your device.

Step 1: Locate to "Settings" > "General" > "Software Update" and tap "Download and Install" button if there is update available.

Step 2: Enter your PIN code when prompted and install the latest update on your iPhone.

Software Update

Solution 6: Contact the App's Developer

The final solution to fix iPhone keeping crash is to contact the developer of the crashed app. When you download an app in the App Store, you can see the information of its developer. When your app keeps crashing, try to contact the developer, so they can fix such problem in next update.

If your iPhone is crashing for hardware issues, then you had better go to Apple repair store. Before doing that, you had better recover data from broken crashed iPhone.


In this tutorial, we have showed you what you should do when iPhone keeps crashing. And we suggest you to use Apeaksoft iOS System Recovery, because it is an all-in-one solution to fix this problem. And it is rather easy to use that average people can handle it.

Don’t miss: How to Hard Reset iPhone.

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