"I’m trying to log in to my Apple ID on my new iPhone, but it keeps telling me that it is invalid or not supported; please help." It is frustrating if you receive the error message that says This Apple ID is not valid or supported on your iOS device. As a result, you are locked out of all Apple services, such as iCloud, App Store, Apple Music, Apple Pay, and so on. You can try our solutions to fix the error.

Part 1: Why Apple ID Is Not Valid or Supported

The Apple ID serves as the unique identity to survive in the Apple ecosystem, from device activation to app download. Before we delve into troubleshooting, let’s discuss the main causes:

1.Your Apple ID is locked or disabled after Apple detects security concerns.
2.You or someone else input incorrect Apple ID credentials.
3.The outdated Apple ID settings.
4.Apple servers are down.
5.Software glitches.

Part 2: How to Fix Apple ID Not Valid or Supported

Solution 1: Check Apple Servers

The first thing you should do is check the status of the Apple servers when you see This Apple ID is not valid or not supported. Go to https://www.apple.com/support/systemstatus/ in a web browser. Check the relevant servers. If some of them are marked with yellow or red icons, you will need to wait for them to work again and then try logging into your account.

Solution 2: Restart Your Device

Some apps or malfunctions may lead to This Apple ID is not valid or supported. The solution is simple: restarting your iPhone or iPad. That can close all apps in the background and remove junk files.

Step 1. Long-press the Side or Sleep/Wake button until the power-off screen appears.

Step 2. Move the slider to shut down your device.

Step 3. After your screen turns black, wait for a few minutes.

Step 4. Then hold the Side or Sleep/Wake button until you see the Apple logo.

Solution 3: Log out and Log in Your Apple ID

If you have changed your Apple ID or password, you need to update it on your iOS device immediately. Otherwise, the error message that says This Apple ID is not valid or supported will occur.

Step 1. Run the Settings app on your iPhone.

Step 2. Tap on your profile, scroll down, and hit Sign Out.

Step 3. Enter your Apple ID password to turn off Find My iPhone and tap Turn Off.

Step 4. Select the data types you want to keep and tap Sign Out again.

Step 5. Next, log in to your Apple ID and password on your device.

Solution 4: Reset Apple ID Password

If your Apple account is locked or disabled, you may encounter an error message stating This Apple ID is not valid or supported. The solution is to reset your Apple ID password to unlock your account quickly.

Step 1. Start the Settings app from your home screen.

Step 2. Tap on your profile and go to Sign-In & Security or Password & Security.

Step 3. Hit Change Password and enter your iPhone passcode.

Step 4. Enter a new password, re-enter it, and tap Change.

Part 3: How to Remove Invalid Apple ID from iPhone/iPad

If the solutions above are unavailable, an alternative option is to remove the invalid Apple account from your device. Apeaksoft iOS Unlocker can help you solve this problem. It can delete the Apple ID that is not valid or supported from your iPhone or iPad without any restrictions.

How to Remove an Invalid Apple ID from Your iPhone

Step 1. Link your iPhone and computer

Launch the best Apple ID removal software after installing it on your computer. Link your iPhone and computer with a Lightning cable. Choose the Remove Apple ID mode and click the Start button.

Step 2. Remove invalid Apple ID

If Find My is disabled, the software will remove the invalid account immediately.

If Find My is enabled, you will face two situations:

On iOS 11.3 or earlier

Reset all settings on your device. Then, the software will automatically begin removing the Apple ID. It won't factory reset your device.

On iOS 11.4 or later

Turn on two-factor authentication. Input 0000 and click Confirm to load your device information. Check them and click Start to download the firmware. Finally, enter 0000 and hit Unlock.

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