"I was recently having issues with my old iPhone, the screen isn't broken but anything else didn't work, how to fix iPhone 13 touch screen not working and cannot unlock?" If the screen fails to respond to your touch, it is a big problem since an iPhone is useless without a working touchscreen. The good news is that you are able to get it running again with a few simple solutions.

Part 1: Why iPhone Touch Screen Not Working

The main reasons why the iPhone or iPad touchscreen isn't working or cannot unlock include:

1. Insufficient space. When touching the screen, iOS requires a certain amount of space to respond to your actions. If your iPhone memory runs out, the touch screen cannot respond.

2. iPhone is hanging. iPhone processors are excellent. However, if too many intensive apps are running in the background, it takes a while to respond to your activities on the iPhone touch screen.

3. Temporary software issues. Sometimes, an iPhone gets stuck in specific mode and won't respond to your request. Once you fix the software issue, your touch screen will work again.

4. Incompatible screen protector or iPhone case. Users rely on screen protectors and cases to protect their devices. However, improper accessories may lead to the touch screen not working.

5. iPhone is too hot or cold. Similar to other digital devices, touch screens only work under specific circumstances. If you are in extreme temperatures, the touch screen might temporarily stop working.

6. Problem with a specific app. If you open an app and the touch screen stops working, it may be responsible for the problem.

Part 2: How to Fix iPhone Touch Screen Not Working

Solution 1: Disconnect Accessories and Remove Case

When the bottom half of an iPhone screen is not working or can't unlock, you first need to disconnect any accessories, such as Lightning cable. If the problem persists, remove your iPhone case and screen protector. Then try your touch screen again.

Solution 2: Force Restart

Lack of storage is a significant factor that causes the iPhone touchscreen not to work or unlock. Since you cannot access your device, you cannot free up space by deleting files or uninstalling apps. Force restart is a good solution to regain access to your iPhone.

On iPhone 8 or later, press and quickly release the Volume Up button, press and quickly release the Volume Down button, and keep pressing the Side button until your screen turns off and turns back on. When you see the Apple logo, release the Side button.

On iPhone 7/7 Plus, hold down the Volume Down + Side buttons until you see the Apple logo.

On iPhone 6s or earlier, press and hold the Home + Sleep/Wake buttons until the Apple logo pops up.

Once you access your iPhone, delete large photos and videos and uninstall useless apps.

Solution 3: Update iOS

The outdated software can lead to various issues, including the iPhone not unlocking and the touch screen not working. iTunes and Finder allow you to update iOS on your device even if it is inaccessible.

Step 1. Open iTunes on Windows or macOS Mojave and earlier. On macOS Catalina and newer, run Finder.

Step 2. Connect your iPhone to your computer with a Lightning cable.

Step 3. Click the Device button once iTunes detects your device. Then go to the Summary or General tab and click the Check for Update button.

Step 4. If an update is available, press Download and Update, and follow the on-screen instructions to update the software on your iPhone.

Solution 4: Restore iPhone

If a software update cannot fix the iPhone touch screen not working and cannot unlock, you might need to factory reset your device using iTunes or Finder. This method will remove all data on your device.

Step 1. Run the latest version of iTunes or Finder.

Step 2. Plug your iPhone into your computer. Press the Device button in iTunes or your iPhone name in Finder.

Step 3. Head to the Summary or General tab and click the Restore iPhone button. When it finishes, your iPhone will restart.

Part 3: Ultimate Solution to Fix iPhone TouchScreen

Can you unlock your iPhone when the screen is not working? Yes. With a powerful troubleshooting tool, such as Apeaksoft iOS System Recovery, you can get rid of the unresponsive screen and regain access to your device. Moreover, it can automatically detect and fix software issues on your iPhone quickly.

How to Fix iPhone Touch Screen Not Working

Step 1. Connect to iPhone

Launch the best iOS system recovery software after installing it on your PC. There is another version of Mac. Choose iOS System Recovery, and hook up your iPhone to your PC with a Lightning cable.

Step 2. Select a mode

Click the Start button to check the software issue on your device. Press the Fix button, select the Standard Mode or Advanced Mode, and hit the Confirm button.

Step 3. Fix the iPhone touchscreen

Follow the on-screen instructions to put your iPhone into Recovery Mode to DFU mode. Then check your device information, and click the Repair button to fix the iPhone touch screen that is not working or cannot unlock.

Related Articles