Multiple Solutions You Could Try to Fix iPhone Disabled

iPhone is considered to be the safest mobile phone due to the close iOS system and advanced lock screen technology. The latest iPhone models, such as iPhone X, support biometric identification, but the PIN code is still necessary each time startup. To protect your privacy, iOS will disable iPhone if anyone enters the password incorrectly for several times.

According to Apple, even FBI cannot access your iPhone without your password. Does that mean you lose your device and data permanently when iPhone disabled? The answer is no. And in this tutorial, we are going to tell you the knowledge you should know when your iPhone disabled.

iPhone Disabled

Part 1: Why does your iPhone get disabled?

Any locked iPhone requires a PIN code or Touch ID to access. If someone or you entered the iPhone passcode incorrectly five times continuously, your device will disable automatically leaving the error message that iPhone is disabled on screen. The simple solution in this case is to wait for several minutes to pass the suspension period. If you enter wrong password too many times, your iPhone will be disabled completely.

Part 2: How many passcode attempts are allowed before iPhone is disabled

You may be interested to know how many incorrect passcode entries will cause iPhone disabled; that information is as follows:

  • 1. iPhone will be disabled for 1 minutes if you enter password incorrectly 5 times in a row.
  • 2. Your device will be disabled for 5 minutes, if enter wrong passwords 7 times in a row.
  • 3. iPhone disabled period will become 15 minutes if enter password wrong 8 times in a row.
  • 4. iPhone will be disabled for 60 minutes if input incorrect passwords 9 times in a row.
  • 5. 10 incorrect passcode entries will disable your iPhone permanently.

Part 3: How to unlock the disabled iPhone

When your iPhone is disabled or you are locked out of your device, you can follow the guides below to unlock it.

Way 1: Unlock the disabled iPhone with iTunes

iTunes is able to restore your iPhone and erase the lock screen password.

Step 1. Connect your disabled iPhone to your computer using the lightning cable and launch the latest version of iTunes.

Step 2. Wait for iTunes to discover your device, then click "Device" icon on top ribbon and go to the "Summary" tab on left sidebar.

Step 3. Click the "Restore iPhone" button on right panel and follow the onscreen instructions to start restoring factory settings to your iPhone.

Step 4. When it is complete, reboot your iPhone and set it up as a new device.

Unlock the disabled iPhone with iTunes

Way 2: Unlock the disabled iPhone in Recovery Mode

If iTunes does not recognize your iPhone, you should try to unlock disabled iPhone in recovery mode.

Step 1. Make sure your device is not connected to any devices or accessories. Hold down the "Side" button and then move the slider to power it off.

Step 2. Plug your iPhone into your computer and launch iTunes. Next, the operations are a little different on various iPhone models:
On iPhone X/8/8 Plus, press and quickly release the "Volume Up" button and do the same on the "Volume Down" button, then hold the "Side" button until you see the recovery mode screen.
For iPhone 7/7 Plus, press and hold down "Side" and "Volume Down" buttons until turn to the recovery mode.
On iPhone 6 and earlier, hold both the "Side" and "Home" buttons for a while to boot into recovery mode.

Step 3. Then you will be presented two options, "Restore" and "Update". Choose "Restore" to fix iPhone disabled problem.

iPhone Recovery Mode

Way 3: Unlock the disabled iPhone using Find My iPhone

Another way to unlock a disabled iPhone is the Find My iPhone feature. If you have enabled this feature on your device, the steps below will work for you.

Step 1. Access iCloud in your browser and log in with your iCloud account. Select "Find My iPhone" on the Home page. On the device list, select your disabled iPhone to locate on the map.

Step 2. Then click "Erase iPhone" option on the pop-up window to unlock the disabled iPhone remotely.

Step 3. A few minutes later, your iPhone will reboot and display the welcome screen. You can access it without password.

Find my Phone

Part 4: Recover iPhone Data from iTunes/iCloud backup when iPhone is disabled

As you can see, to unlock disabled iPhone, you have to erase your device. That means your password as well as other personal data is erased from your iPhone. So, after unlock disabled iPhone, you may need to recover iPhone data using a professional data recovery tool, such as Apeaksoft iPhone Data Recovery.

How to recover iPhone data from iTunes backup

Step 1. Get the best iPhone data recovery tool

Download and install the iPhone data recovery tool on your PC. There is a dedicated version for Mac. Hook up your disabled iPhone to your computer and launch the program. It will recognize your device automatically.

Run iPhone Data Recovery

Step 2. Scan iTunes backup for data recovery

Select "Recover from iTunes Backup File" on left sidebar and the pick the latest backup file on right panel. Click the "Start Scan" button to extract data from the iTunes backup.

Choose iTunes Backup

Step 3. Get lost data back in one click

On the scanning result window, you can preview lost data by categories, like Contacts, Messages, Call Logs and more. Select any data and files you want to get back and click the "Recover" button to recover them immediately.

Recover lost contacts

How to recover iPhone data from iCloud backup

Step 1. Access iCloud backup files on computer

Start the best iPhone data recovery tool and click "Recover form iCloud Backup File" on left sidebar. Enter your iCloud account to access your iCloud backup files.

Recover from iCloud

Step 2. Download iCloud backup for data recovery

Pick the latest iCloud backup file on the list and click the "Download" button to get the backup file. Then you can view all data organized by categories in the detail window.

Download iCloud Backup Data

Step 3. Recover iPhone data from iCloud backup

Tick the checkbox in front of each file you want to recover and then click the "Recover" button to get back lost iPhone data within a few minutes.

Recover lost notes

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Conclusion

In this tutorial, we have talked about what you can do when iPhone is disabled. Now, you should understand what actions could lead an iPhone to disable. And when you disable your iPhone accidentally, you can use the solutions we shared in this tutorial to unlock your device easily. Finally, we also provide a useful tool, Apeaksoft iPhone Data Recovery, to help you recover data when iPhone disabled.

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