Why Is Siri Not Working on iPhone and How to Fix It
Siri is Apple's intelligent virtual assistant. It responds to "Hey Siri" or a button press. However, you may come across when Siri is not working on iPhone. No matter how many times you have called, Siri does not respond. This article is here to help you solve this problem. We will analyze the possible causes and provide the corresponding solutions for you.
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Part 1. Why Is Siri Not Working on iPhone
Siri can be a powerful and helpful assistant that helps you deal with various tasks on your iPhone. However, it may sometimes go wrong, and cannot respond to your call. Here, we list several reasons why Siri is not working.
1. Your Siri is not activated.
2. Your iPhone fails to connect to the Internet. Or the network connection is unstable or weak.
3. Your iOS is outdated.
4. The Do Not Disturb mode on your iPhone is on.
5. Somehow, Siri can't recognize your voice.
6. Your iPhone's microphone is not working well.
Part 2. How to Fix Siri Not Working on iPhone
As we have discussed the possible reasons that cause Siri's not responding in part 1, we can fix this problem by checking these causes.
Check Your Siri's Settings
You first need to enable Siri before you call it. If you haven't turned on the Listen for "Hey Siri", saying hey Siri doesn't work. Besides, if the Allow Siri When Locked option is not turned on, Siri still can't work if your iPhone is locked.
Step 1. Go to Settings > Siri & Search.
Step 2. Turn on these options: Listen for "Hey Siri", Allow Siri When Locked, and Press Side Button for Siri (or Home Button, for iPhone 8 Plus or older iPhones)

Tips: Older devices (iPhone 4 or earlier) do not support Siri.
Check Your network
Siri needs an Internet connection to work. If your iPhone won't connect to Wi-Fi or your network is unstable or weak, it is possible to cause the Siri not responding problem.
Step 1. Go to Settings > WiFi.
Step 2. Check if you have turned on WiFi. If not, turn it on and connect to your Wi-Fi.

Step 3. Try if you can load a web page in Safari. If not, it indicates that your Wi-Fi is unstable or weak. You need to change the network.
Update the iOS
Outdated iOS can stop Siri from working. Apple updates iOS to fix bugs and improve user experience, which may resolve the Siri not working problem.
Step 1. Go to Settings > General > Software Update.

Step 2. Check if your iPhone has updated to the latest version. If not, update.
Turn off the Do Not Disturb Mode
The Do Not Disturb mode silences calls, alerts, and notifications to avoid interruptions. If it is on, Siri may be blocked from responding.
Step 1. Go to the Control Center.

Step 2. Check if your iPhone's Do Not Disturb is on. If it is on, turn it off.
Retrain Siri to Recognize Your Voice
It is possible that Siri can't recognize your "Hey Siri" voice. It may detect your voice as a stranger, and thus, it won't respond, which makes Siri not work. In that case, you need to retrain Siri to familiarize it with your voice.
Step 1. Go to Settings > Siri & Search.
Step 2. Turn off Listen for "Hey Siri" option, and then turn it on.
Step 3. Follow the instructions shown on the screen to retrain your Siri.
Check the Microphone
If something (e.g., dirt, case, debris) blocks your iPhone's microphone, it may cause Siri not be able to hear you. When this happens, Siri does not respond to your voice.
Step 1. Clean your microphone to ensure that there's no dirt, case, or debris.
Step 2. Test your microphone by recording a voice memo to see whether your microphone can function normally. If it can't, contact Apple Support.
Part 3. Best Software to Fix Siri Not Working
To fix the Siri not working on iPhone automatically, we recommend Apeaksoft iOS System Recovery. This software can safely fix your iOS/iPad OS system issues without data loss. It supports both Windows and Mac. Following is the detailed guidance.
Step 1. Download and install the software for free. Connect your iPhone to the computer via a USB cable.
Secure Download
Secure Download
Step 2. Launch it. Click on iOS System Recovery on the home page.

Step 3. Click the Start button to start scanning your iPhone automatically.

Step 4. You can first click the Free Quick Fix button. It can quickly fix some easy problems on your iPhone without further operation. If the Free Quick Fix doesn't solve the Siri not working problem, click on Fix to enter the next window.

Step 5. Now, you are presented with two repair modes. You can choose either the Standard Mode or the Advanced Mode, depending on your needs. The latter can solve complex problems. If you have determined the mode, click on Confirm.

Step 6. The software automatically detects your iPhone's category, type, and iOS version. As you can see, all the applicable firmware versions are shown on the screen. Choose the one you want to fix. If you don't have this firmware version on your computer, click on Download. If you have, click on Import.

Step 7. At the bottom of the interface, click on Next to start repairing. It won't take too long to get all things finished.
In addition to fixing the Siri not working on iPhone problem, this software can also restore iPhone not ringing, iPhone text notifications not working, and other issues in a short time.
Conclusion
By following the methods we have provided above, you can easily fix the Siri not working problem. If all these ways can't solve it, you'd better contact Apple Support. Remember to use Apeaksoft iOS System Recovery if you don't want to fix this problem manually.
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