[7 Easy Ways] How to Get Rid of iTunes Keeping Asking for Password

Almost all iPhone or iPad users are familiar with iTunes, which is a utility to purchase or download apps, and backup or restore iOS devices. At the same time, the iTunes also makes people headache due to various problems, such as, iTunes keeps asking for password.

"I have entered my Apple ID and password several times and check the box of Remember Password in iTunes, but it still persists asking for my password, what can I do to fix this problem?"

First of all, do not panic, it is not necessary that your device is broken.

In this tutorial, we will explain why this problem appears and how to fix iTunes keeps asking for password in 7 simple ways.

iTunes Keeps Asking for Password

Note: In the following description, we are focusing on solving iTunes Apple ID password, instead of iTunes backup password.

Part 1. Why iTunes keeps asking for a password

Why iTunes keeps asking for password? Several factors could lead to such problem.

iTunes automatic updates. Apple releases updates for iTunes regularly. If you have turned on the automatic update feature in iTunes, it may forget your password and keep asking. In the case that iTunes failed download, this problem may happen as well.

In a word, the reasons why iTunes keeps asking for password are a bit complicated. However, you are still able to solve this problem in the following 7 easy ways.

Part 2. 7 Easy ways to fix iTunes that keeps asking for a password

There are several common ways to fix iTunes keeps asking for password. You can try them one by one.

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Way 1. Restart iPhone or iPad

Restarting iPhone seems to be a universal solution to solve almost Apple problems.

Step 1. Disconnect your iOS device with your computer. Press both the "Sleep/Wake" and "Home" buttons on your iPhone or iPad. If you are using iPhone 14/13/12/11/X/8/8 Plus, the hardware button combination is the "Side" and "Volume Down" buttons.

Step 2. Once your device shuts down and the Apple logo appears again, release the buttons.

Step 3. Connect your iPhone or iPad to your computer and launch iTunes again to check if the problem is resolved.

Restart iOS Device

Way 2. Check iTunes update

On Mac:

Step 1. Launch the iTunes app on your Mac computer, unfold the "iTunes" menu on top ribbon and click "Check for Updates".

Step 2. If there is an update available, press "Install" on the popup dialog to get it. When the Apple's Terms and Conditions window appears, read it clearly and click "Agree" to continue.

Step 3. After downloading and installing iTunes, restart your computer to complete update.

On Windows:

Step 1. Open iTunes and click the "Check for Updates" option in the "Help" menu.

Step 2. Click "Install" to get the latest update for iTunes, if there is one. Read and "Agree" Apple's Terms and Conditions.

Step 3. When it is done, reboot your Windows PC to let the update working.

Update iTunes

Way 3. Check updates of apps including purchased applications

If the methods above are not feasible, you can try to check the app updates and purchased.

Maybe one or more apps that failed to update to the latest version or download. In that case, your iTunes may keep asking for password. You can find the failed downloads on your home screen, and complete app updates in Purchased and Updates tabs of App Store.

If your purchased apps or music are gone during the fixing process, just read this post to restore iTunes purchases.

Check Purchased APP

Way 4. Reset iPhone settings

Resetting iPhone or iPad settings is another way to fix the problem that iTunes keeps asking for password.

Step 1. Run the Settings app, navigate "General" > "Reset" and tap the "Rest All Settings" option.

Step 2. Touch "Reset All Settings" again on the warning dialog to remove personal settings.

Step 3. Then reboot your iPhone and connect it to iTunes again to check if the problem disappears.

Restart iPhone Settings

Way 5. Check iCloud/iMessage/FaceTime

iTunes password is the same with iCloud, iMessage and FaceTime. If the configuration of each service is incorrect, iTunes keeps asking for password. The solution is simple.

Step 1. Go to "Settings" > "iCloud", tap "Delete Account" and then re-log in your username and password.

Step 2. Do the same operation in iMesssage and FaceTime.

Step 3. After re-log in, connect your iOS device to your computer and open iTunes. The problem that the iTunes keeps asking for password should disappear.

Check iCloud iMessage Facetime

Way 6. Change Apple ID

If the problem that iTunes keeps asking for password persists, you have to reset your Apple ID, which is the same with iTunes account.

Step 1. Access in your browser and click the link titled Forget Apple ID or password.

Step 2. Follow the onscreen instructions to change your Apple ID.

Step 3. After changing your Apple ID, unlock your iPhone or iPad and reset your iCloud account.

Step 4. Then hook up your iOS device to the computer, open iTunes and reset Apple ID to check if the issue is resolved.

Change Apple ID

Way 7. Update iOS

Another solution to get rid of iTunes keeps asking for password is to update iOS for your iPhone or iPad.

Step 1. Launch the "Settings" app and head to "General" > "Software Update". If there is an iOS update available, tap "Install Now" to start downloading the update.

Step 2. Wait for the process to complete, your iPhone will reboot. Log in your password and connect your device to the computer.

Step 3. Launch iTunes to see whether the problem is solved.

Extended reading: iPhone update software failed?

Software Update

Part 3. FAQs of iTunes keeps asking for a password

Is your iTunes password the same as your Apple password?

Yes. The Apple ID allows you to access various Apple services, including iTunes, iCloud, App Store, and more. Your Apple ID password is used to sign into your Apple account, including iTunes.

Can I turn off the password prompt in iTunes?

No. You cannot turn off the password prompt in iTunes for security reasons. The password prompt can prevent unauthorized access and unauthorized purchases without your permission.

Can I reset my iTunes password if I forget it?

Yes. If you forget your iTunes password (Apple ID password), you can reset it. To get more information, you can read about how to do the iTunes password reset.

What does iTunes do?

iTunes is a media player and digital content management application. It can play media files, listen to podcasts, sync files, etc.

Can I still use iTunes instead of Apple Music?

Yes. You can still use it if you don't update to macOS Catalina or later. Since iTunes discontinued use in 2009 with the release of macOS Catalina.


In this tutorial, we have shared the common ways to fix iTunes keeps asking for password. People use iTunes to purchase content, download apps, back up iOS device and do troubleshooting. However, iTunes has bugs and displays errors as well. Following the guides in this article, this problem may be resolved.

If you are tired of iTunes, we suggest you to try the best iTunes alternative, Apeaksoft iOS Data Backup & Restore. This easy-to-use utility allows you to back up, restore iOS devices within a few seconds.

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