How to Restore Missing Outlook Folders in Outlook 2016/2013/2010

Outlook is one of the most prevalent email services around the world. Organizations are more likely to use Outlook and Microsoft Exchange Online. The folder design of Outlook makes email management easier. Users could create folders and subfolders saving their emails separately.

However, it has a downside, too. Once the folder is lost, all email messages in it will be gone. That is why so many people search for how to recover deleted Outlook folder.

Recover Deleted Folder in Outlook

In this tutorial, we are going to tell you multiple approaches to getting rid of the Outlook folders missing trouble. You can handily recover deleted Outlook folder.

Part 1: Outlook folders missing

"I am using Outlook 2013, yesterday I managed my emails in Inbox and move them to different folders, like Business folder, personal folder and more, however, today when I log in Outlook, one of important folder disappears, I search for the emails in the folder, and they show up staying in the folder, but I cannot find the folder anywhere, how to recover the missing Outlook folder?"

Generally speaking, it is possible that your PST files get corrupted or damaged. For solving this problem, you need to repair PST files.

In addition, you may have deleted the folder by mistake when Outlook folder is missing.

Missing Folder

However, if you still cannot find the missing Outlook folder, you can check out the detailed process to get the desired files as below.

Part 2: Recover deleted folder in outlook from Deleted Items folder

If the folder is just deleted, you can recover deleted folder in outlook from Deleted Items folder, because Outlook saves deleted folders and emails for 14 days.

Step 1: Access Outlook website in your browser, sign in your username and password to go into your home page.

Step 2: Locate the left navigation bar, expand Folders and select “Delete Items” to go to the Delete Items folder.

Step 3: Click on the “Recover deleted items” option at top of the page, then the lost folder in Outlook will show up along with emails that deleted within 14 days.

Step 4: Tick the checkbox in front of the folder and click on the “Recover” button, then hit “OK” to recover deleted folder in Outlook 2010/2013/2016.

Step 5: Finally, back to the original location of the lost folder, you will see it now. Here you may also want to know how to transfer Outlook contacts to iPhone.

Recover Deleted iTems

If you have done one of the following things, the lost folder in Outlook cannot be recovered in Deleted Items folder:

1. Delete the folder from the Deleted Items folder.

2. Empty the Deleted Items folder.

3. Delete the folder permanently by Shift + Delete.

Part 3: How to recover a deleted folder in outlook from Server

Even though the folder is not in Deleted Items folder, you can make Outlook email recovery from Server.

Step 1: Go to the email folder list in Outlook, and then go to the "Deleted Items" folder.

Step 2: Select Home tab on the top of the window, and select "Recover Deleted Items From Server".

Step 3: On the Recover Deleted Items dialog, scroll down and find the lost folder in Outlook. Highlight the folder, select "Restore Selected Items" and click on "OK" button to recover a deleted folder in outlook.

You can organize the deleted Outlook items by deleted date, subject and sender.


Part 4: Professional way to recover deleted folder in Outlook 2010

Considering many people use Outlook to send and receive important emails, we will share a professional Outlook email recovery tool, Email Recovery, to help you recover deleted folder in Outlook 2010/2013/2016. Its main features include:

Data Recovery

  • This Outlook email recovery tool is able to get back lost folders and emails from Outlook in one click.
  • Recover deleted email attachment like photos, videos, audio, etc. in Outlook caused by mistake operation, accidental deletion, virus attack, and more.
  • Support all Outlook versions, including Outlook 2016/2013/2010 and earlier.
  • With the best Outlook email recovery software, you can restore deleted folder in original status, including the email messages and attachments.
  • After scanning, you can look at all lost items organized by time and formats and decide to recover all of them or several specific ones.
  • Quicker and lighter. This email recovery tool is lightweight and could restore lost items quickly and safely.
  • Data Recovery is available to 10/8.1/8/Vista/XP and the file systems, like NTFS, FAT16, FAT32, exFAT, EXT, etc.
Download for WinDownload for Mac

How to recover deleted folder in Outlook 2010 professionally

We use Outlook 2010 as the example to show you the workflow of Email Recovery.

Step 1: Scan entire disk to look for deleted Outlook folder

Launch the professional Outlook email recovery software after installed it on your computer. You can see two parts on the home window, data type and location.

First of all, locate to the data type area and select "Email" by checking the box next it. Then go to the location part and select where the deleted Outlook folder stored originally, Local Disk C by default.

If you are ready, you can click on the Scan button to let Email Recovery work.


Step 2: Preview before Outlook email recovery

When the result window shows up, click on the "Email" option on left hand column. Go to the right pane and open each folder to look for Outlook email file, which is ended .pst. As you can see, it also enables you to recover deleted photos on Windows & Mac with ease.

Plus, the "Filter" feature at top ribbon could help you to find the file that you want to recover quickly by key word.

If you cannot find the desired file, click on the "Deep Scan" button at upper right corner to scan the disk deeply and find more recoverable data.


Step 3: Recover deleted folder in Outlook in one click

Select the PST file that contains the information of deleted folder in Outlook and click on the "Recover" button. On the popup dialog, select a different destination with the original disk and initiate the recovery process. Finally, open Outlook; the lost folder in Outlook will be back.



Based on the share above, you might understand how to get rid of Outlook folders missing. Folder missing in Outlook is common problem, but recovery is a rather specialized task. The Delete Items feature is able to store deleted items in Outlook for two weeks. You can get back your folders and emails from Delete Items folder and Server. If not, Apeaksoft Email Recovery is the best option of Outlook email recovery.

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