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dHow to Fix an Apple ID Disabled in App Store and iTunes

Some users reported that their Apple ID accounts have been disabled in the App Store and iTunes. As a result, they cannot download or purchase apps and content from the App Store. If Apple detects security risks, it will lock and disable your account. Luckily, you can unlock your account with multiple solutions. This tutorial demonstrates how to quickly unlock a disabled Apple ID in the App Store and iTunes.

Part 1: Why Apple ID Is Disabled

Before troubleshooting, you’d better understand why your Apple ID is disabled. Of course, there are a few factors that can contribute to the error. Let’s take a look at some of the common causes:

1.You or someone else enter incorrect passwords too many times.
2.A technical glitch has affected your account.
3.You accidentally restrict app purchases and downloads.
4.Payment method issues.
5.Other suspicious activities.

Part 2: How to Tell If Your Apple ID Is Disabled

Apple ID Is Disabled

How to tell if your Apple ID is disabled? Once the error occurs, you will receive an alert dialog stating Your account has been disabled in the App Store and iTunes. Moreover, your account will be signed out automatically and will no longer be accessible for sign-in.

Part 3: How to Unlock a Disabled Apple ID

Solution 1: Check Restrictions

If you have turned on Screen Time on your iPhone and restricted App Store purchases, Apple ID email will be temporarily disabled. Therefore, you need to check the restrictions first once you encounter the error.

Check Restrictions

Step 1. Open the Settings app on your iOS device.

Step 2. Go to the Screen Time tab and enter your Screen Time passcode.

Step 3. Choose Content & Privacy Restrictions.

Step 4. Tap the iTunes & App Store Purchases option.

Step 5. Make sure to select Allow for Installing Apps, Deleting Apps, and In-app Purchases.

Step 6. Then try accessing your Apple account again.

Solution 2: Update Payment Information

Problems with your payment methods can result in your Apple ID being disabled in the App Store and iTunes, such as expired cards, incorrect details, or other issues. Fortunately, it is simple to check and update your payment information.

Payment Method

Step 1. Run your Settings app and tap on your profile.

Step 2. Go to Payment & Shipping and sign in with your Apple ID password.

Step 3. Tap one payment method and hit Edit.

Step 4. Update the billing information and details and tap Done.

Step 5. Do the same to other methods.

Solution 3: Sign out and Sign in with Your Apple ID

If your account is being affected by a technical glitch, the easy solution is to log out of your account and then log back in. The workflow is a little different depending on if you use another Apple ID for the App Store.

Sign out and Sign in with Apple ID for the App Store

Step 1. Tap on your profile at the top of the Settings app.

Step 2. Choose Media & Purchases and hit Sign Out.

Sign Out App Store

Step 3. If prompted, enter your Apple ID password.

Step 4. Then, sign back in the account.

Sign out and Sign in with Apple ID

Sign Out In Settings

Step 1. Open Settings and tap on your profile.

Step 2. Scroll down and tap Sign Out.

Step 3. Provide your Apple ID password to turn off Find My iPhone.

Step 4. Select the data types you want to keep and hit Sign Out again.

Step 5. Then, tap Apple Account in Settings and choose Sign in Manually.

Step 6. Enter your Apple ID and password.

Solution 4: Unlock Apple ID on iForgot

According to Apple, the simple way to unlock a disabled Apple ID in the App Store and iTunes is resetting your Apple ID password. You can complete the job on Apple’s iForgot website quickly.

Step 1. Go to iforgot.apple.com in a web browser.

Reset Password

Step 2. Click the Reset Password button.

Step 3. Enter your Apple ID email or phone number. Type the characters in the image and click Continue.

Enter Appleid

Step 4. You will be asked to provide the associated phone number.

Step 5. Select a channel to verify your identity, depending on your settings, such as a trusted device, receiving an email, or answering security questions.

Step 6. Finally, create a new Apple ID password, verify it, and confirm the changes.

Part 4: How to Remove a Disabled Apple ID from iPhone/iPad

The ultimate solution is to remove your current account if you encounter the disabled Apple ID in the Apple Store on your iPhone or iPad. Apeaksoft iOS Unlocker is the right tool to get rid of the disabled Apple ID account from your device.

Apeaksoft iOS Unlocker

Ultimate Way to Remove Disabled Apple ID from Your iPhone/iPad

  • Remove the Apple ID from an iOS device quickly.
  • Available to various situations, including disabled Apple IDs.
  • Don’t ask for your Apple ID password or iPhone passcode.
  • Support the latest versions of iOS and iPadOS.
Free Download

Secure Download

Free Download

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iOS Unlocker

How to Remove a Disabled Apple ID from Your iPhone

Step 1. Install the Apple ID removal tool

Run the best Apple ID removal tool after installing it on your computer. Connect your iPhone to your computer with a Lightning cable. Choose the Remove Apple ID mode and click Start.

Remove Apple ID

Step 2. Remove the disabled Apple ID

If Find My is disabled, the software will automatically remove your Apple ID from the device. If Find My is enabled, and you are using iOS 11.3 or earlier, reset all settings on your device. Then, the software will erase the disabled Apple ID.

If Find My is enabled, and you are using iOS 11.4 or later, turn on two-factor authentication. Input 0000 and hit Confirm. Check your device information and click Start to download the firmware. Finally, enter 0000 and click Unlock. The whole process won't factory reset your deivce.

Download Firmware Package

Conclusion

This article helps you unlock a disabled Apple ID email in the App Store and iTunes. You can follow our solutions to regain access to your account and download apps as usual. Apeaksoft iOS Unlocker is the ultimate solution for removing a disabled Apple ID and setting up a new account on your iPhone or iPad. If you have other questions about this topic, please write them down below.

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