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How to Reset Forgotten Apple ID Security Questions

It is well known that an Apple ID is crucial in Apple's ecosystem. To protect users' accounts, Apple introduced a few security measures, such as Two-factor Authentication, Two-step Verification, and more. The security questions and answers are an old security measure for Apple accounts. If you forgot Apple ID security questions and answers, you'd better change and reset them. This article shares the proven methods and concrete steps.

Part 1: When You Need Apple ID Security Questions

Apple uses best-in-class security technologies to protect users' accounts. The security questions and answers are used to verify your ownership when you or someone else tries to reset, unlock, delete, or use your Apple ID and password.

Part 2: How to Change Apple ID Security Questions

When you forgot answers to security questions for your Apple ID, you can change them on either your iOS device or online. To keep your questions and answers, you'd better back up the new settings.

How to Change Forgotten Apple ID Security Questions on iPhone

Change Security Questions iPhone

Step 1. Turn on your iPhone.

Step 2. Go to the Settings app and tap on your profile.

Step 3. Choose Sign-In & Security and tap Account Security, or Password & Security.

Step 4. Tap Change Security Questions.

Tips: If Two-factor Authentication is on, you don't need security questions and won't find the Change Security Questions button.

Step 5. Tap the Forgotten answers button.

Step 6. Choose Reset security questions on the pop-up.

Step 7. Try to answer the questions or tap Skip this question.

Step 8. If verification is successful, change the forgotten security questions and answers.

Note: If you cannot remember any answers, add a Rescue Email. Then, tap the Reset your security questions link on the Change-security-questions screen. Follow the instructions in the rescue email to reset them.

How to Change Forgotten Apple ID Security Questions Online

Step 1. Visit https://account.apple.com/ in your browser if you forgot your security questions for your Apple ID.

Step 2. Sign in with your Apple ID and password.

Step 3. Click the Change Questions button under the Security section.

Change Questions Online

Step 4. Press the link of Reset your security questions on the dialog.

Step 5. Next, check the inbox of your rescue email and open the last email from Apple.

Step 6. Click the Reset Now button to redirect to the Apple Account webpage.

Rescue Email

Step 7. Log in with your account again.

Step 8. Then, set new questions and answers for your Apple ID.

Update Apple ID

Step 9. Finally, click the Update button at the bottom to confirm the changes.

Part 3: How to Reset Forgotten Apple ID Security Questions

In addition, Apple allows users to reset forgotten Apple ID security questions and answers on iForgot directly. This way requires your Apple ID and password. You also need to provide the necessary information to verify your ownership.

Step 1. Go to iforgot.apple.com in a web browser.

Step 2. Click the Reset Password button.

Step 3. Enter your Apple ID, type the characters in the image, and hit Continue.

Reset My Security Questions

Step 4. Select I need to reset my security questions and click Continue.

Step 5. Enter your Apple ID password and hit Continue.

Step 6. Follow the onscreen prompts to verify your ownership.

Step 7. Next, select new security questions and leave your answers.

Select New Questions

Step 8. Click Continue to confirm resetting the forgotten Apple ID security questions and password.

Part 4: What to Do If You Forgot Apple ID and Security Questions

What if you forgot both your Apple ID and security questions? The simple solution is erasing the account from your iOS device using Apeaksoft iFoneKit. Then, you can create a new Apple ID and set new security questions.

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How to Reset Forgotten Apple ID and Security Questions on Your iPhone

Step 1. Install iFoneKit

Launch the Apple ID removal software once you install it on your PC. There is another version for Mac. Choose the Remove Apple ID mode to continue.

Choose Apple ID Remove

Step 2. Detect your iPhone

Connect your iPhone to your PC with a Lightning cable. If prompted, make sure to trust this PC. After the software detects your device, your iPhone model will be loaded.

Start Now Remove Apple ID

Step 3. Remove Apple ID and security questions

Click the Start Now button to begin removing the old account if Find My iPhone is disabled. If not, reset all settings on your iPhone. Then, click OK and hit Confirm Again to initiate the process.

Remove Apple ID

Note: When it is done, your iPhone will restart, and you can create a new Apple ID and new questions.

Conclusion

Now, you should understand what to do if you forgot the answers to security questions for your Apple ID. If you didn't set up Two-factor Authentication for your account, follow our guide to change and reset your security questions and answers to protect your Apple ID. Apeaksoft iFoneKit is an easy way to remove the old account and security questions from an iOS device.

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Unlock all types of iOS passwords from iPhone, iPad and iPod.

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Noah Miller
Noah Miller

Expertise: Unlock iOS · Unlock Android · Transfer Data · iOS Tips

Noah Miller is an editor at Apeaksoft who focuses on mobile unlocking and data transfer solutions. He has tested dozens of iOS and Android tools. He writes guides on unlocking devices, transferring data, and solving mobile system issues.