Refund Policy

Apeaksoft has always been putting customer's interest first. We are committed to providing customers the best Apeaksoft products and services. We offer you all trial versions of Apeaksoft software before purchasing the full version. Apeaksoft gives you Money Back Guarantee, and you can purchase the full version after the free trial.

Part 1. Refund Will Be Accepted

Apeaksoft offers a 30-day Money Back Guarantee. Orders can't be canceled after the expiry of 30 days. Please notice that the 30-day Money Back Guarantee is not an unconditional refund guarantee. The refund will be given under the following circumstances:

1. Refund requirement for product problem

Customer encounters technical problems after purchasing our product and no solutions have been provided within 30 days. If customer has no willing to wait for further update or solutions, Apeaksoft will refund the order as requested.

2. Refund requirement for registration problem

3. Refund requirement for purchasing issues

Refund Note

As our product is virtual software, once we sent, we can't revoke the registration code. Moreover, we do not know if customer has used the registration code or not. So, if customer insists on refund, we will deduct 20% of the purchased price as a fee. Thank you for your understanding.

Part 2. Refund Will Not Be Accepted

Apeaksoft offers free trials before purchasing. If you are in one of the following situations, we can't refund you.

1. Refund requirement for product problem

2. Refund requirement for registration problem

3. Refund requirement for purchasing issues

4. Refund requirement for rooting issue

Things Android Data Recovery users should know:

For recovering deleted or lost data from Android devices, you should root your Android device first. So, our program will get higher authority of the device to find more deleted or lost data. We do not provide rooting service. Refund request for rooting failure cannot be accepted.

5. Refund requirement for incomplete data recovery

Please note that no software can guarantee 100% of the data recovery because the deleted/lost data can be easily damaged or overwritten. So Apeaksoft highly recommends our users to try data recovery tools before you purchase. If customer requests a refund for the software not recovering the lost/deleted data completely, we are sorry that we will not perform the refund.